Contact

Contact Us

Welcome to HELD OVER! We are thrilled to have you shop with us. Whether you have a question about our clothing collections, need assistance finding the perfect fit, or require an update on your package, our dedicated customer care team is right here to help.

Rooted in the vibrant culture of San Francisco, we value each member of our fashion community. No matter what you need, reaching out to us is completely hassle-free!

Get In Touch With Us

For direct assistance, feel free to connect with us through any of the channels below:

Trade Name: HELD OVER

Customer Support Email: support@heldover.shop

Direct Support Phone: +1 415-864-0818

Physical Store & Headquarters: 1543 Haight St, San Francisco, CA 94117, United States

Hours of Operation

Our customer care team is available to assist you during the following business hours:

Monday through Friday: 09:00 AM – 05:00 PM (PST)

Saturday & Sunday: Closed

Daily Order Cut-off Time: 05:00 PM (PST)

Please note: Inquiries sent or orders placed after 05:00 PM on Friday will be promptly attended to on the following Monday morning.